FAQS
How do I place an order?
Choose the products you would like to order, making sure to choose the options. Also, remember to choose the quantity that you need. Then click the “Buy Now” button followed by the “View cart” button to see what you have in your cart. Please check the details of your order. If the information is correct, click the “Proceed to checkout” button. Please input your contact information which includes your shipping address. Choose the payment and click the “Place order” button. After you have paid, you will receive an email from service@evigors.com about your order information. If you have any question or need help to place the order, feel free to contact us through the Live Chat on our website or email us at service@evigors.com
How long will it take for my order to be sent after payment?
Your order will be processed within 2 business days and will be sent out on a business day (Mon-Fri). The exception to this is during holidays. We will send your items within 5 working days if they are in stock. Normally we have some products in stock. If not, we will produce the new and send them out for delivery within 10-15 business days.
What payment methods are accepted?
We accept the following payment methods: Paypal, bank transfer, and credit card. For credit card payment, an extra 4% fee will be charged. For more information, pleas refer to our payment policy.
How do cancel my order?
Email us at service@evigors.com
What tire pressures should I run?
The best tire pressure for you depends on many factors: the rim width, type of bike and tires, rider weight, road conditions and weather conditions. Please see our user guide for more information.